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Frequently Asked Questions

What is the 131 METHOD Membership?

The 131 METHOD Membership is a monthly subscription service which provides you on-line access to the Program and Program’s materials, new recipes, meal plans, VIP Access to product launches and special product pricing, Registered Dietitians as well as other reference materials relating to the 131 METHOD.

Are the materials accessible through the 131 METHOD Membership the same as the materials available when I participate in the 131 METHOD Program?

131 METHOD Membership Subscription members will have access to all of the same Program materials, but will also have access to additional reference materials available only to Membership Subscription members.

How do I sign-up for the 131 METHOD Membership?

All Program participants must subscribe within 2 weeks of their program expiration date. You will be given the option to subscribe to the membership for $9.95 at that time.

How much does participation in the Membership cost?

Participation in the Membership costs $9.95 per month; for which your payment method shall be billed every thirty (30) days until you cancel your subscription.

How do I cancel my subscription or membership?

Once you’ve joined the Membership, which is a monthly subscription after your first 14 weeks have expired, you can change or cancel your subscription at any time by contacting our customer service department at [email protected] or 1-800-200-0131. When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is 30 days so your access will continue for the remainder of the current period.

Cancellation by us

We reserve the right to suspend or terminate your subscription any time if you fail to pay amounts owing to us when due, or for any other reason in our sole discretion.


What do I receive when I sign up for the ONE3ONE Diet Program? What materials do I receive access to and for how long?

The ONE3ONE Method is a twelve (12) week Program. Commencing upon your start date, you shall receive access to the Program and the Program’s online materials for as long as your membership specified.

Can I follow this if I’m vegan, vegetarian, gluten-free, have allergies, celiac disease or other dietary restrictions?

Yes, you can modify this program regardless of the dietary pattern you currently follow!

What happens when the Program expires?

At the expiration of your membership, all access to the Program and the Program’s materials shall cease. You can continue to have access to the Program and Program’s materials after the expiration of your membership by renewing at the current renewal rate.

The only way to continue to have access to the Program and Program’s materials after the expiration of the fourteen-week period is to subscribe to the 131 METHOD Membership ($9.95/month) or re-purchase the Program (and pay the fee of $149.00) .


What is the cancellation/refund policy?

The 131 Method is non-refundable. Meal Plans are also non-refundable.

Can I exercise while I’m doing this?

Yep! Exercise will be discussed in the program but everyone is different in terms of type and frequency of exercise.

Can I follow the Program if I am pregnant or nursing? What if I have a thyroid condition, diabetes, autoimmune disease or other medical condition? What if I don’t want to lose weight, but I want to get healthy?

Please consult with your physician about your specific medical condition or situation. We have provided basic modifications for those with specific health conditions. This program is about overall health and designing your own personal eating plan, so you may have to make special modifications to make it work for you. Consult with your physician before removing medications or making any major changes that may impact your treatment or specific condition. Please search inside CLUB for modifications on specific health conditions.

If you are breastfeeding, please make sure your milk supply is well established before experimenting with your diet.

Some populations such as pregnancy, nursing moms, type 1 diabetes, and more should not participate in the Fat Burning or fasting portions of the ONE3ONE. There are many other parts of the program though that are beneficial to overall health.

Even if weight loss is not your goal, but you want to get healthier, improve gut health, decrease inflammation and improve quality of life, you’ll definitely benefit from the ONE3ONE Method.

What if I mess up and feel like I’m not doing a good job?

This is an experiment. This is not a diet. You cannot fail. You cannot “mess up,” unless you fail to try, have a defeated closed-minded attitude or just give up on yourself. Jump back in and engage with the amazing community that’s going through the same thing you are!

Is this a 12-week ketogenic diet?

This is definitely not a ketogenic diet. This is your opportunity to experiment with nutrition. You’ll learn about the benefits of fat burning, and switching away from sugar burning, and the benefits of PHASING  your diet.  Temporarily you’ll eat high fat, low carb, and to achieve a fat burning state, but there is difference between doing that short-term and living in state of ketosis.

So many people get attached to a dieter’s mentality, and attaching themselves to one way of eating, and staying labeled by following only one way of eating. In ONE3ONE, we’ll constantly be PHASING our diets.

In Ignite (Level 1),  Nourish (Level 2) and Renew (Level 3) we’ll be eating completely differently.